Customer Responsibilities | 404 Moving & More

Customer Responsibilities

To pay all fees and charges as required.
To reasonably protect items that can be easily soiled (if our services are not required to do so) as the Company is not responsible for incidental soiling to items reasonably handled by movers.
To pack items into boxes, bins or other enclosed containers and clearly mark fragile containers and items.
To disconnect all water and gas lines if required to move items (washers, dryers, refrigerators etc).
To secure or remove insides of furniture that pose a threat to said furniture (grandfather clocks, pianos, cabinets, safes etc).
To ensure all pertinent items have been loaded and to inspect back of truck upon completion of job, and confirm that all pertinent items have offloaded.
To inform office of any special items (pianos, safes etc) or any special requirements that may have an impact on the handling of such items.
To notify the Company of any fragile or particularly valuable items that the Company will be responsible for moving.
That the area and furniture are clean and clear of any dust, dirt, water, mold, snow, debris, bugs, rodents, animal urine or feces and hair.
To secure or remove all pets from the area.
To create a clean and clear path to all items being moved (water, snow, dirt etc.) as the Company is not responsible for incidental soiling to items reasonably handled by movers.